Case Study #4
Customer Vertical: International Oil and Gas
On a quickly scaling enterprise, the main challenge was how to balance two diametrically opposed goals; how to standardize expensive satellite hardware to improve efficiencies across a rapidly growing fleet of data vans, while trying to reduce and/or eliminate the capital expenditure costs associated with purchasing new hardware.
As both teleport owner and operator (iDirect certified and a member of the World Teleport Association), and a manufacturer of the VR7 series of auto-acquire antennas, Hyperlink took a unique approach to the project by recognizing that VSATs are simply a means to deliver bandwidth -- that the customer ultimately is concerned with reliable delivery of their data each and every day, not operating satellites or managing a network.
With our unique approach to incorporate hardware into the life-cycle of the project, Hyperlink provided the customer with custom branded VR7s at no cost, while providing a reliable Ku bandwidth package to each datavan on our network. By being able to quickly standardize the hardware and connectivity, the customer achieved incredible efficiencies as field resources quickly learned how to operate and trouble-shoot any issues and could repeat those lessons at scale across the whole fleet. A secondary result was that confidence developed very quickly in the hardware, with very few field issues due to the standardization on installs and hardware.
In the new era of operator challenges being driven by automation, efficiencies underpinned by 'doing more with less', and backstopping operations by keeping capital expenditures low, Hyperlink is one of the few companies, even among the industry giants, who can solve these kinds of challenges that are only going to intensify in the coming months and years ahead in the oil and gas sector internationally.